New Step by Step Map For telus billing support
New Step by Step Map For telus billing support
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Having said that, just after reviewing the contract, I observed it didn’t replicate the special discounts or system specifics discussed, such as the 500GB of data and extra special discounts for pre-authorized payments.
Hey @DjE we can unquestionably do what we will to help you. Could you remember to deliver us a private information and We'll go from there?
Back in your working day, you had a choice of companies. Now We've got megacorps that swallow every single alternative preference up therefore you're remaining with three alternatives spanning a whole region, all of which collude with eachother to extort It is really customers.
Have you ever tried using the net Chat? Go browsing to My TELUS as well as the Chat icon will likely be on the lower correct with the window. Response the questions on which kind of assist you require then retain replying on the bot with "I need to talk to somebody" right until the bot provides up and passes the Chat to someone.
I still left Rogers to return to Telus since I considered while in the promise of better service and good remedy, but this experience has long been nearly anything but.
at the Black Friday i referred to as Telus to receive me a whole new mobile line for my daughter if there is a deal like i bought previously for my other kids being a faithful customer with Telus.
I'm writing to specific my deep dissatisfaction with the customer service I acquired when aiming to explain the small print of my new deal and savings. My recent working experience has left me sensation pissed off, undervalued, and concerned about your staff's All round high-quality of support.
I have been contacting and contacting Telus and had a chat Using the AI that did not look to grasp what I had been asking.
The TELUS workforce acknowledges that our work spans many Territories and Treaty regions and we've been grateful for the normal Information Keepers and Elders that are with us now, individuals who have long gone ahead of us along with the youth that inspire us.
I will cancel all the services residence and cell with Telus and explain to my friends and family to do so, which was the worst working experience I obtained with Telus
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I would like a get in touch with from someone that has some Telus technical support final decision building electric power on how I am able to shut my accounts and become done with Telus.
I have manufactured many phone calls, I've clicked on "Alternatively, you'll be able to Make contact with our TELUS Management Staff in this article". accomplished the shape, without having reaction, and finished A different sort on MyTelus in addition to go no response.
Looks as if all we can easily do now's air our grievances with a community forum while in the hopes of someone able of authority can actually do something over it.
I’ve under no circumstances applied this kind of service prior to, but it was easy and very practical. I noticed that my issue was about to ruin my whole holiday, and also you practically saved me.